IT help desk software

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Augie Erhard
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IT help desk software

Post by Augie Erhard » Wed May 24, 2017 8:10 pm

Is there any good IT help desk software released as an open source? Any way, what is the best customer support software? Why do/don't you think it can be a good idea to use a publicly accessible forum software?

Juraj Vysvader
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Re: IT help desk software

Post by Juraj Vysvader » Sat May 27, 2017 10:52 pm

Any good cost between 99-xxx/year. However, you can find some for free as well:
https://www.hesk.com/
https://www.spiceworks.com/free-help-desk-software
Publicly? Is there any different risk if you write on FaceBook, or Twitter and on your own forum? This is the reason why I didn't afford any help desk ticket system. I think it's as good as any social media and other kinds of free ads.